Eligibility & benefits
Real-time member lookups, plan details, copays, deductibles, and out-of-pocket maximums via 270/271.
Pillar · Payer
Clinicle for payers brings eligibility, authorizations, claims, network management, and member self-service onto the same record providers already use. Less round-tripping, fewer denials, faster decisions.
Payer modules
Built on the same Clinicle backbone as the provider suite, so the payer and the clinic talk to the same record instead of trading paper.
Real-time member lookups, plan details, copays, deductibles, and out-of-pocket maximums via 270/271.
Automated intake from provider chart, rules-based routing, and decision in days — not weeks.
Clinical criteria workflows with MCG/InterQual support, peer-to-peer queues, and appeal tracking.
837 ingestion, configurable edits, auto-adjudication, denial codes, and pend queues that explain themselves.
835 remits, EFT reconciliation, overpayment recovery, and clean handoffs to provider billing.
Credentialing, contracting, fee schedules, and a live directory members can actually search.
Digital ID card, benefits at-a-glance, claims history, in-network search, and secure messaging.
Care coordinator queues, condition programs, outreach campaigns, and shared task lists with providers.
Total cost of care, per-member-per-month, utilization benchmarks, and provider performance scorecards.
Risk stratification, gaps-in-care, HEDIS-style measures, and targeted outreach lists.
Pattern detection across claims, outlier flagging, and an investigator workbench with audit trail.
Filings for CMS, state regulators, and accrediting bodies generated from the same data the business runs on.
The provider-payer bridge
Most payer systems start from billing data. Clinicle starts from the chart. That lets eligibility, authorization, and adjudication see the clinical context they’ve historically had to ask for — and gives providers a clean, structured way to answer.
Fewer round-trips between provider and payer on authorizations and denials
Higher clean-claim rates when the chart and the claim share a schema
Eligibility and benefits resolved at scheduling time, not at the front desk
FHIR + X12 APIs for clearinghouses, TPA partners, and internal data lakes
Talk to the Clinicle payer team about pilots: a single provider group, a specific line of business, or a defined member population.